Terms of Service
Last Updated: [3/8/2026]
OVERVIEW
Welcome to Letters & Roses. The terms “we”, “us” and “our” refer to Letters & Roses. Letters & Roses operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Letters & Roses is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service describe your rights and responsibilities when you use our Services.By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide information such as your email address, billing information, payment details, and shipping information.
You represent that all information you provide is accurate, complete, and current.
You are responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately in our store. However, product colors and appearance may vary slightly depending on your screen, device, or lighting.We do not guarantee that products will appear exactly the same as displayed online.
Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a product.
Letters & Roses reserves the right to accept or decline any order at our discretion.
Orders are not confirmed until payment has been successfully processed and you receive an order confirmation.
Once an order has been processed, cancellation may not always be possible.
Purchases are subject to our Refund Policy.
Products purchased through our store are intended for personal use and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
The price charged will be the price displayed at the time the order is placed.
Prices listed on the website do not include taxes or shipping unless stated otherwise.
You agree to provide accurate billing and payment information and to update your information as necessary.
You confirm that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery times are estimates and are not guaranteed.
Letters & Roses is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside our control.
Once an order has been transferred to the shipping carrier, the responsibility for the shipment transfers to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including logos, designs, text, graphics, product images, and other materials are the intellectual property of Letters & Roses.
These materials may not be copied, reproduced, distributed, or used without written permission.
The Letters & Roses name, logo, and branding are trademarks of Letters & Roses.
Shopify and its associated branding remain the property of Shopify.
SECTION 7 – OPTIONAL TOOLS
Our Services may provide access to third-party tools or applications.
These tools are provided “as is” without warranties or guarantees.
Letters & Roses has no control over third-party tools and is not responsible for their operation or performance.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
Letters & Roses is not responsible for the content, policies, or services offered by these third-party websites.
Accessing third-party websites is done at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Letters & Roses is powered by Shopify, which enables us to provide our Services. However, all purchases and transactions are made directly between you and Letters & Roses. Shopify is not responsible for any aspect of the sale, fulfillment, or customer service related to purchases made from our store.
SECTION 10 – PRIVACY
All personal information collected through the Services is governed by our Privacy Policy. Information you provide may also be processed by Shopify in order to operate and improve the platform.
SECTION 11 – FEEDBACK
If you submit suggestions, feedback, reviews, or ideas to us, you grant Letters & Roses the right to use that feedback for marketing, operational improvements, or promotional purposes without compensation.
You are responsible for the content of any feedback you submit.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct these errors and update information at any time.
SECTION 13 – PROHIBITED USES
You may not use our Services for any unlawful purpose or to violate any laws.
You may not attempt to harm, exploit, or disrupt the operation of our website.
We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time if you violate these Terms.
Termination does not relieve you of any payment obligations or liabilities incurred before termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available”.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Letters & Roses shall not be liable for any damages arising from the use of our Services or products purchased through the store.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Letters & Roses, its employees, partners, and service providers from any claims or damages arising from your violation of these Terms.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws of the United States and the State of Illinois.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page.
Continued use of our Services after changes are posted constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service may be directed to:
Letters & Roses
Email: shoplettersandroses@gmail.com